ISO 9001:2015 is an international standard for quality management systems (QMS). It is published by the International Organization for Standardization (ISO) and helps organizations ensure they meet customer and regulatory requirements through consistent quality in products and services.
This standard is based on several key quality management principles:
Customer focus
Leadership
Engagement of people
Process approach
Continuous improvement
Evidence-based decision making
Relationship management
Organizations certified under ISO 9001:2015 demonstrate a strong commitment to quality, efficiency, and customer satisfaction. It applies to any organization, regardless of size or industry.
